Privacy Policy

Shipping Policy

We do our best to get your orders delivered to your doorstep as soon as possible. All orders received before 3:00pm UAE time from Saturday to Thursday will be dispatched on the same day. Orders received on Friday will be dispatched on Saturday.

UPS DOMESTIC EXPRESS (WITHIN THE UAE)

We offer FREE SHIPPING on all orders within the UAE. Place your orders before 3:00pm UAE time for next day delivery. For orders placed after 3:00pm, you will receive your order within 1-2 business days.

UPS INTERNATIONAL EXPRESS (WORLDWIDE)

Rates for international shipping will be calculated at checkout.

For orders placed before 3:00PM UAE time, the delivery window is between 3-4 days. For orders placed after 3:00PM UAE time, the delivery window is 4-5 days.

Please note the customer is responsible for any duties or customs taxes charged by the country in which they reside. Payment of any applicable duties or customs taxes will be collected on delivery of your package.

IN-STORE PICK UP

Same day pick up option is available to customers located within the UAE. Orders for pick up will be ready within 3 hours from the time of order. Please note that pick up timings are limited to our store opening times.

Store Timings:

Thursday to Saturday – 10:00am – 12:00am

Sunday to Wednesday – 10:00am – 10:00pm

If a product is out of stock or there is an unexpected delay in shipment time, the customer will be contacted immediately.

For any further assistance, please contact us on customercare@humanandbeings.com.

WAREHOUSE SALE

All warehouse sale items are final sale - no refunds or exchanges.

 

Return Policy

If you are not completely satisfied with your purchase, we are glad to offer a full refund or store credit for exchanges. Store credit can be used both in-store and online.

Any item purchased on sale is considered FINAL SALE and is not eligible for return, exchange or store credit, including items sold at promotional discount. Returns will not be accepted for intimates, swimwear, apothecary or pierced earrings. We do not offer price adjustments for prior purchases.

All returns must be pre-approved. Before returning an item, please contact us on +971555220206 or customercare@humanandbeings.com to notify us of the item you wish to return, and the reason for return. An associate will then guide you with the return process.

Items must be returned in their original unused, unwashed condition and with all Human & Beings and designer tags still attached. Return shipment must be received by Human & Beings within 3days from the date of delivery. We reserve the right to request proof of shipment date. Customers are responsible for the cost of all return shipments. We highly recommend that you insure all packages, as a full credit will only be issued if the package is not lost or damaged.

 

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